Utility Exception Tool (UET)

UET simplifies and centralizes exception handling across your entire CIS ecosystem. Designed to support both Mainframe and SAP environments, it provides a unified solution to track, analyze, and resolve exceptions quickly and consistently. With real-time dashboards and automated workflows, UET helps teams reduce backlogs, prevent billing delays, and maintain regulatory compliance with ease. 

Highly Rated by Users

4.8

100+ Reviews

60% Reduction

in Exception Backlogs

75% Faster

Exception Resolution Time

99%

Traceability & Audit Accuracy

Achieve clean, reliable data with intelligent post-data migration validation.

01

Centralized Exception Repository

Consolidates exceptions from Mainframe, SAP IS-U, and related systems into a single, unified view.

02

Automated Exception Detection

Captures anomalies, incomplete records, failed processes, and data inconsistencies as they occur. .

03

Smart Workflows & Notifications

Routes exceptions to the right teams with automated assignments, alerts, and SLA tracking.

04

Real-Time Dashboards

Provides visibility into pending, resolved, and critical exceptions for both operational teams and leadership.

05

End-to-End Traceability

Tracks every exception from detection to closure, ensuring full auditability and compliance.

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Platform Screenshot

Product Information

UET centralizes exception identification, tracking, and resolution across Mainframe, SAP IS-U, and surrounding CIS systems—ensuring no issue goes unnoticed or unresolved. The platform captures exceptions from billing, usage, meter, financial, and customer operations in real time, consolidating them into a single, unified view. With structured exception categories, root-cause indicators, and smart prioritization, UET enables operational teams to quickly understand where issues originate and how they impact downstream processes.

All exception rules, workflows, and resolution paths are carefully designed during implementation to align with each utility’s business logic and compliance standards. UET provides supervisors and analysts with intuitive dashboards, detailed audit trails, and automated notifications to drive timely resolution. By transforming exception management from a fragmented, manual process into a transparent and well-orchestrated workflow, UET empowers utilities to reduce backlogs, prevent billing delays, minimize customer-impacting errors, and maintain consistent regulatory compliance.

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